Incentives Matter.

Dave Killion — February 4, 2011

Over at Victoria Vision, self-described libertarian-lite Bernard von Schulmann has some good suggestions for BC Transit’s bus service, and asks –

“Why does BC Transit not have a bus schedule at each bus stop?   And why does it not have this is on a large and easy to read board?”

The answer? Simple! BC Transit is a monopoly that doesn’t have to rely on happy customers to stay in business, and has no investors who would make a pile of money even if it DID manage to make customers happy. So BC Transit will get easy-to-read schedules, electronic bulletin boards, and larger bust stops when, and only when, political pressure is sufficient to warrant them. And I bet that’ll be no time soon.

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